ICBC Massage Therapy in Victoria, BC

Registered Massage Therapy (RMT) treatment is covered through ICBC. At Tranquility Health Massage Therapy in Royal Oak, Victoria, BC, we provide ICBC-approved massage therapy to support recovery following accident-related injuries.

With select therapists offering ICBC massage therapy in Victoria, BC, serving Royal Oak, Saanich, and surrounding communities. 

Please check to ensure your RMT offers direct billing and ICBC-related treatments before booking.

After a motor vehicle accident, it’s important to begin the claims process with ICBC as soon as possible.

In many cases, you can access a pre-approved number of massage therapy treatments without a doctor’s referral.

To get started:

1. Report your claim to ICBC 
2. Obtain your ICBC claim number 
3. Contact us to book your initial 60-minute assessment and massage therapy appointment 
4. Provide your claim number in the intake form before your first visit

If you’re unsure where to start, our clinic can help guide you through the process.

Motor vehicle accidents can lead to a range of musculoskeletal concerns, including:

• Whiplash-associated disorders 
• Neck and shoulder pain 
• Low back pain 
• Headaches 
• Muscle stiffness and reduced mobility 
• General soft tissue injuries 

Registered Massage Therapy may support recovery by addressing muscle tension, improving mobility, and facilitating a gradual return to daily activities.

Treatment is based on assessment findings and tailored to your individual presentation.

At Tranquility Health Massage Therapy, ICBC treatments are provided in accordance with the standards of practice set by the College of Complementary Health Professionals of BC (CCHPBC) and ICBC guidelines.

Your care includes:

• A comprehensive initial assessment 
• Development of an individualized treatment plan 
• Ongoing reassessment and progress tracking 
• Home care recommendations to support recovery 
• Functional goal setting (e.g., return to work or daily activities) 

When required, we provide treatment updates and reports to ICBC as part of your claim.

Select therapists now offer direct billing to ICBC for approved treatments.

This means that, in most cases, you will not need to pay out of pocket for sessions that are covered under your claim.

ICBC determines coverage and may vary depending on your specific case. 

Please check to ensure your RMT offers direct billing and ICBC-related treatments before booking.

Tranquility Health Massage Therapy is located at:
200–4500 West Saanich Road
Victoria, BC V8Z 3G2

We provide ICBC massage therapy services to patients in Royal Oak, Saanich, and across Victoria, BC.

In many cases, a referral is not required to begin treatment. However, ICBC policies can change, and additional approval may be needed depending on your claim.

ICBC typically provides a pre-approved number of treatments within a set time frame after your accident. Additional treatments may require approval.

If your treatments are approved under your ICBC claim, they are typically billed directly to ICBC. Any fees outside of coverage would be discussed with you in advance.

Please note that these services are practitioner-specific, and not all members of our team participate in direct billing or ICBC billing. If direct billing or ICBC treatment is important to you, simply let us know, and we'll help match you with the right practitioner.

Massage therapy may help address soft tissue injuries such as muscle strain, tension, and mobility restrictions related to motor vehicle accidents.

It’s generally recommended to begin treatment as soon as possible after your claim is approved. Early intervention may help support recovery.

If you’ve been involved in a motor vehicle accident and are looking for ICBC massage therapy in Victoria, BC, you can book an appointment online through the Jane App. Tranquility Health Massage Therapy offers appointments Monday through Friday, with flexible scheduling to support your recovery.